Privacy Policy

Effective Date: April 29, 2026 Last Updated: April 29, 2026

The Finigan Group ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit thefinigangroup.com (the "Site"), use our home search or valuation tools, or otherwise interact with our real estate services.

By using our Site or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information you provide directly:

  • Name, email address, phone number, and mailing address

  • Property address and home details (when requesting a valuation, listing service, instant offer, or home search)

  • Buying or selling preferences (price range, neighborhoods, timeline, financing, etc.)

  • Communications you send us via email, contact forms, text messages, or phone

  • Information submitted through our Charlotte Relocation Guide, Home Value tool, Seller Valuation, Home Search, or any other forms on our Site

Information collected automatically:

  • IP address, browser type, device identifiers, and operating system

  • Pages viewed, time on site, referring URLs, and click activity

  • Cookies, pixels, web beacons, and similar tracking technologies

  • General location information (such as city or region)

Information from third parties:

  • Multiple Listing Service (MLS) data and public real estate records

  • Marketing partners, lead-generation platforms, and referral sources

  • Social media platforms (Instagram, Facebook, LinkedIn, YouTube, TikTok) when you engage with our content

  • Analytics providers such as Google Analytics

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our real estate services

  • Respond to inquiries and provide the property or market information you request

  • Send home valuations, listing alerts, market reports, newsletters, and other communications you opt into

  • Match buyers with properties and sellers with prospective buyers

  • Comply with legal, regulatory, and licensing obligations, including those of our brokerage, eXp Realty

  • Prevent fraud and protect the security of our Site and clients

  • Personalize your experience and deliver relevant marketing

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Our brokerage and affiliated agents at eXp Realty, as needed to provide our services

  • Service providers who help us run our business (CRM platforms, email service providers, website hosts, analytics providers, scheduling tools)

  • Transaction partners such as mortgage lenders, title companies, home inspectors, appraisers, and escrow professionals when you request a referral or when needed to complete a transaction

  • Legal and regulatory authorities when required by law, subpoena, or to protect our rights

  • Successors in the event of a merger, acquisition, or sale of assets

4. Text Messages and Phone Calls

If you provide your phone number, you consent to receive calls and text messages from The Finigan Group, including via automated dialing systems, regarding your real estate inquiry. Message and data rates may apply. Consent is not a condition of any purchase. You may opt out of text messages at any time by replying STOP, or opt out of marketing calls by contacting us directly.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to remember your preferences, analyze site traffic, and deliver targeted advertising. You can control cookies through your browser settings, but disabling them may limit Site functionality.

We may use third-party analytics tools, including Google Analytics. To opt out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout.

6. Your Rights and Choices

Depending on where you live, you may have the right to:

  • Request access to the personal information we hold about you

  • Request correction or deletion of your information

  • Opt out of marketing emails (use the "unsubscribe" link in any email)

  • Opt out of marketing texts (reply STOP)

  • Withdraw consent where processing is based on consent

  • Request a copy of your information in a portable format

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, correct, and opt out of the sale or sharing of personal information. We do not sell personal information.

Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws may have similar rights under their respective laws.

To exercise any of these rights, contact us at the information at the bottom of this page.

7. Do Not Track

Some browsers offer a "Do Not Track" signal. Our Site does not currently respond to Do Not Track signals because no industry standard for them exists.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your information for as long as needed to provide our services, comply with legal and brokerage record-keeping obligations, resolve disputes, and enforce our agreements. North Carolina real estate records may be retained for the period required by the North Carolina Real Estate Commission.

10. Children's Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

11. Third-Party Links

Our Site may contain links to third-party websites, including MLS search portals, social media platforms, and partner sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision. Material changes will be communicated by posting an updated version on our Site. Your continued use of the Site after any change constitutes your acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

The Finigan Group 3440 Toringdon Way, Ste 205 Charlotte, NC 28277 Email: info@thefinigangroup.com Phone: 704-200-9833

The Finigan Group is a real estate team powered by eXp Realty.